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19/02 Ekta Juneja
HR at Delhivery

Views:766 Applications:230 Rec. Actions:Recruiter Actions:21

Delhivery - Senior Manager - Fulfillment Operations (5-10 yrs)

Mumbai Job Code: 894148

- Oversee E-commerce Fulfillment Centre operations to exceed expectations for Turnaround Time, Productivity, daily workflow and accuracy in FC's of size 10,000 sq.ft to 100,000 sq.ft.

- Ensure detailed understanding and implementation of FC processes and technical systems.

- Review, monitor and maintain required documents for safety, security and quality processes

- Overcome roadblocks to ensure shipment is made in line with internal and external customer requirements and keep a control tab on TAT breaches, and put in place CAPA to reduce the breach percentage.

- Maintain the security of warehouse and effective ways to reduce shrinkage

- Develop and analyze reports and new policies, procedures and methods that improve operational efficiency.

- Operate within budget and meet delivery times.

- Hire, train, schedule and supervise Fulfillment Centre staff of approximately 200 employees per Fulfillment Centre across multiple warehouse located across different geographies and cultures

- Develop, coach and lead FC team, setting measurable goals and objectives to evaluate success and performance.

- Resolve any delivery related complaint, issues quickly and effectively.

Desired Skills:

- Candidate from Tier 1/2 college preferred.

- Minimum 4 years of relevant warehousing experience.

Women-friendly workplace:

Maternity and Paternity Benefits

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