Delhivery - Senior Associate - Business Development - Full Truck Load

Role title : Senior Associate - Business Development - FTL

Location : Pune

Overall Role Purpose

1. Develop the Full Truck Load (FTL) Business activities in accordance with the group business strategy and local business environment

2. Optimize business growth in collaboration with Sales organization

Scope of Role

1. Sales Funnel Management, New Client Acquisition

2. Managing relationship with top customers & various stakeholders internal / external country / network

3. Managing profitability guidance

4. Gather market and competitor intelligence

5. RFQ Management

6. Revenue Realization - Collections

7. Team Management

Key activities

1. Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.

2. Develop team spirit and multitasking capabilities within the team.

3. Plan, organise and direct an efficient and effective function.

4. Develop IKOs/KPIs with team members and monitor individual performance.

5. Conduct performance appraisal, including coaching

6. Manage the allocation of appropriate resources and commitment of staff.

7. Identify training needs and opportunities to develop a highly skilled functional department.