Delhivery - Regional Manager - Human Resource

JOB DESCRIPTION

Role: HR Manager

Level: Manager/ Sr Manager

About Delhivery:

Delhivery helps merchants and brands create successful online businesses through modular E-Commerce services and core logistics. Our operational capabilities are designed to meet the needs of any business looking to go online. We provide sellers a modular suite of e-commerce technologies coupled with pan-India logistics operations, helping them achieve fast, reliable and flexible customer fulfilment.

Deliverables:

- Champion the staff welfare agenda based on the tenets of employee advocacy and fairness

- Establish formal / informal channels to connect with the employees / associates to understand the pulse of the people

- Readdress formally raised employee grievances and queries in line with agreed timelines as well as applicable policy guidelines

- Work with cross-functional teams to identify BU / Geography specific needs / concerns, and liaise with the stakeholders for resolution

- Lead talent acquisition agenda for both onroll and offroll employees in the region

- Drive positive employee relations policies, practices, and programs

- Create and develop a strong governance framework that drives continuous process improvement

- Maintain MIS and database on HR related activities

- Establish personal trust and credibility with stakeholders (Associates / Managers / Agencies etc.)

- Assist the leadership to develop and implement scalable and innovative HR solutions, driving employee and manager accountability, and providing a workplace that is free from all forms of discrimination

- Provide training & coaching to Managers on HR issues

Major Challenges :

- High growth environment

- Managing the ever growing expectations from the employees in terms of career advancements

- Attrition in off-roll teams

- Dynamic market environment with hyper competition

Demonstrate (key competencies):

- Teamwork and collaboration

- Results orientation

- Strong sense of ownership

- Decisiveness

- Networking and inter-personal skills

- Ability to work with senior management

Educational Level:

- MBA/ PG/ diploma in HR from premier b-school

- Knowledge of current employment laws Working Experience

- Must have handled a team