Delhivery - Manager - HR Business Partner

About the role:

The HRBP Leader at Delhivery will be the HR Partner to the Sales & BD, CX leadership team. They will bring singular focus to managing HR and customize HR solutions and policies specific to the function.

Key Responsibilities:

- Work closely with the leadership to define the HR roadmap for the year covering all aspects of HR like headcount planning, employee relations, performance and talent management, career development, reward communication and salary planning, and management development

- Bring greater rigor and improve HR service levels across all stages of the employee life cycle across their business unit - and be the SPOC for all its HR needs

- Design and manage the Org Health Dashboard - Own and publish key HR metrics for the org at regular and frequent intervals (headcount growth, payroll, engagement, attrition, managerial spans and succession readiness) - they will proactively spot challenges and course correct with the leadership

- Create a structured plan for employee engagement and ensure regular skip levels, open houses, all hands, pulse checks, off-sites, recognition programs, action planning following the employee survey etc. for the entire BU employee base.

- Work with people managers to guide them on important people decisions and improve managerial capability and communication. They will lead upward manager feedback and coach managers on areas they need to improve on.

- Work with leaders on all performance and reward processes - performance reviews, talent calibration, salary planning, career pathing, ring fencing for high potential employees, managing under performance effectively etc.

- Drive headcount planning and management, create and deploy a branding strategy for talent, problem solve with TA for any bottlenecks that impact hiring, drive campus engagement initiatives, develop talent connect programs etc.

- Most importantly, they will understand the function as a differentiated talent segment, develop over time a keen understanding of the external talent market and build credibility and deep relationships with employees and managers in the team at Delhivery

Functional Skills:

- Influencing and collaboration skills to work with a diverse workforce

- Ability to think deeply on immediate solutions with long term impact and scalability implications

- Data driven, analytical, detail oriented and operational rigor where required

- Experience of having worked in startup ecosystem and technology teams is a plus

Behavioral Skills:

High energy, good communication skills, problem solving orientation and empathy, able to work independently & in teams

Education and Experience:

- MBA/PGDM - Tier 1 colleges preferred

- 1 to 2 years experience in any HR role