Delhivery - Cluster Supply Manager

Objective : Delhivery is looking for an achiever to join us in our next stage of hyper growth, who will be responsible in playing a key role in scaling up(10X growth) and building the supply ecosystem

Designation - Cluster Supply Manager

Roles and Responsibilities :

- Responsible for growth of assigned lanes and it's performance as per Delhivery's predefined metrics and to be a key contributor of the cluster's PnL

- Manage the entire funnel of Vendor discovery, onboarding, service levels & retention.

- Lead a team of Supply Associates to manage daily fulfilment of orders by placing trucks from supply vendors across multiple lanes and truck types.

- Responsible to win RFQ's by predicting correct price

- Plan the supply partner network breadth on volume and truck type mix and align with business expansion plans in tandem with the sales team.

- Own the lead based supply acquisition for assigned clusters & ensure high conversion ratio from ground sales.

- Set lane pricing and drive vendor negotiations to ensure lane profitability over time.

- Manage key supply partner relationships and ensure realization of value proposition.

- Run various supply engagement tools in tandem with the product team including dispute resolution process.

- Work with sales team to procure market information and knowledge on rate trends, vehicle availability, demand shift impacts etc.

- Generate service levels by aligning the supply with Delhivery's goals and carry out training of supply partners for various business processes.

- Must be flexible in changing the locations