DealsoyeDeals - Project Manager - Client Relationship Management - eLearning

Designation Project Manager/Client relationship Managment

Job Description :

- Manage multiple eLearning projects, including managing project scope and risks, prioritizing project responsibilities, tracking projects to successful and on time completion

- Act as a vital link between the client and the operations team. Participate in client calls.

- Interact with clients frequently and communicate feedback to the operations team.

- Manage a team of graphic designers, Instructional designers, project coordinators, quality assurance specialists

- Level one escalation point for the client and the senior management

- Control cost through effective utilization of personnel, materials and equipment.

- Responsible for project management and effective manpower planning for the same

- Coordinate the operational issues with all the respective functional teams for timely completion of all deliverables

- Ensure workflow in adherence with the project life cycle

- Responsible for quality and timely completion of all projects

- Innovation, process improvement measures, driving the team to participate in process improvements

- Recognize and reward performance and behavioral problems in team and act proactively to ensure productivity is unhampered.

Skills: MS Office Suite and Excellent reporting skills.

Experience : 8-10 years of experience in eLearning industry (desirable) with at 3-4 years of experience in managing projects

Essential Qualifications : Graduate /Post Graduate / MBA