Manager - Operation - Ahmedabad Role Dimensions: From Career Band Descriptors; Needs to be contextualized for the roles 1. Knowledge & Application: Proficient in managing warehouse operations with experience in Inward / Outward movement of goods and Inventory Management, last mile operations in ecommerce / FMCG domain. Ability to efficiently manage inventory sanity and movement of goods within given costs and manpower targets and maximize warehouse throughput 2. Problem Solving: Ability to solve identified issues in managing inward / outward movement of good and inventory management to improve warehouse throughput and efficiency. Ensure adoption of best practices in warehouse and inventory management in alignment with stakeholders in Operations, Last mile, Sourcing and Technology teams.. 3. Interaction: Ensure close coordination with other team members in warehouse, cluster operations, customer service and sourcing teams to ensure achievement of operational and business goals. Develop strong working relationships to enhance support from security and manpower vendors. Engage closely with the delivery team including stakeholders, associates, riders, pickers, developing and maintaining a highly motivated and performance driven team. 4. Accountability: Defining, building and executing the delivery process from delivery station to customer address. Prevent failures, proactive identification of failures and take corrective actions with help of ground operations team Key Roles and Responsibilities: 1. End to end Last Mile Operations: Managing end to end classes operations including Dispatch, Deliveries, Material Handling, Cash collection and quality delivery. MIS working with P&L calculation. Taking care of FIRST MILE to LAST MILE process for smooth execution of the process. Managing the PnL of B2C & B2B business 2. Vendor Management: Onboarding of Vendors, training and development on identified areas and guide drivers and manage payments of vendors and drivers. Continuously monitor and train the team to improve performance and conversion. 3. Delivery Performance: Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. 4. Partner Relations: Develop logistics partnership, negotiate contracts and manage logistic network performance. Identify and resolve problem areas for customers and logistic partners for consistent and transparent delivery experience. Scaling the Last mile operations in accordance with the growth plan of the business 5. Team Management: Effectively manage teams of outsourced manpower directly and indirectly to achieve business objectives and business continuity. Working proactively with stakeholders to enhance manpower efficiencies and rationalize costs. Develop identified team members for taking up higher responsibilities and provide on the job training to the team. 6. MIS & Reporting: Publish accurate MIS reports and statistics in line with SOP as per agreed frequency. Keep track of Expected order volumes, available inventory, manpower availability and utilization, available delivery capacity and applicable costs.

Ahmedabad

Gujarat

DealShare - Manager - Operation 

DealShare - Manager - Operation  ,Job Description for DealShare - Manager - Operation  in Dealshare in  Ahmedabad Gujarat for (5-12) years of experience. Apply Now!

Job Description for DealShare - Manager - Operation  in Dealshare in  Ahmedabad Gujarat for (5-12) years of experience. Apply Now!