DealDey - Order Fulfillment Center Manager - eCommerce

Job Summary:

Direct, manage and coordinate all inbound, warehousing and order fulfilment activities at all OFC locations.

Principal Duties and Responsibilities:

- Manage and motivate a team of warehousing and order processing personnel

- Establish and maintain SOP for order fulfillment functions

- Establish and maintain quality control measures for inbound, warehousing and order fulfilment operations

- Ensure adequate processes and controls for accurate and efficient Inventory management

- Ensure adequate processes and controls for accurate and efficient warehouse management

- Establish processes for order tracking

- Understand and operate tools used for warehousing and order fulfilment operations

- Co-ordinate activities at all OFC locations

Competencies and Skills:

- Team player

- Managerial skills

- The ability to motivate others

- Interpersonal skills

- Logical reasoning

- Numeracy skills

- The ability to plan ahead and deal with unexpected changes

- IT skills

Qualifications and Experience:

- A B.Sc. Degree in Social Sciences or any relevant degree.

- At least 5 years of experience in warehouse or Depot Management of which 2 years must be at supervisory level

Key Performance Indicator:

- Same day processing of orders

- Same day processing and warehousing of all inbound receipts

- Daily Cycle count system

- 100% availability of reports and status updates on orders and inventory

- Not more than 2% damage to stock during handling/storage

- 0% loss of stock