Key Accountabilities : - Job holder is responsible for entire Operations of the Branch as per defined Job responsibilities. - Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch. - Adherence to agreed TATs with Business thereby ensuring customer satisfaction. - Compliance with all regulatory and internal guidelines and policies relevant to T&O. - Manage audit at Branch and ensure minimum satisfactory rating at all times. - Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, CRESA, GPS at a branch level. Job Duties & responsibilities : - Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members. - Ensure adequate coordination with centralized operations teams to maintain high-quality service and customer satisfaction. - Ensure timely receipt and submission of regulatory and other reports by/from the Branch. - Monitor SLAs with all the Central Operations units. - Participate in all critical system enhancement and process improvement exercises within T&O. - Identify areas where productivity enhancement and cost reduction initiatives can be introduced. - Any other responsibilities as assigned by Head T&O from time to time. Experience : - Minimum 11 to 15 years experience in General Branch Banking Operations out which at least 5 years in a senior/leadership capacity. Education / Preferred Qualifications : The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.

Rajkot

DBS Bank - Senior Associate - Branch Operations 

DBS Bank - Senior Associate - Branch Operations  ,Job Description for DBS Bank - Senior Associate - Branch Operations  in DBS Bank in  Rajkot for (11-15) years of experience. Apply Now!

Job Description for DBS Bank - Senior Associate - Branch Operations  in DBS Bank in  Rajkot for (11-15) years of experience. Apply Now!