DBS Bank - Fraud Risk Monitoring & Quality Control - Consumer Banking Business

Responsibilities:

Develop framework and drive fraud identification processes across all channels in Consumer Bank including digital bank. Ensure implementation of controls and quality measures across the business.

Define fraud (pre-empt) identification process and develop a framework/model to minimise Fraud Risk in Consumer Banking business

Track potential fraud exposure and risk areas for business

Design and implement controls to manage risk, quality control and fraud

Closely monitor the risk-adjusted returns (ROAE) from a customer perspective

Proactively identify early warning signals by; doing in-depth data analysis and creating anti-fraud measures which can be tracked on regular basis. Identifying fraud modus operandi through data, incidents, market knowledge

Track and monitor all channels and products and highlight areas of possible/ emerging fraud, and ensure appropriate controls

Develop new metrics and isolate key process indicators of fraud

Presentation of fraud portfolio trends

Maintenance of fraud incidents database

Work in co-ordination with the Legal, Risk Management Team for effective closure of fraud cases

Escalate issues to the top management with matters related to Fraud Risk

Desired Profile:

Graduate / Post Graduate with minimum 12-15 yrs experience in similar capacity preferably in Banks

Working with the business in identifying key fraud risk areas and advising of controls to minimize such risks

Good Controls experience and knowledge

Extensive data mining / analytical skills experience

Sound knowledge of the overall banking environment and applicable regulations