Data Analytics Role

Data Analytics (Job Code : J46163)

Job Responsibilities:

- Obtain, document and analyze reporting needs and requirements through collaboration with department leaders

- Translate ad-hoc reporting needs into dashboards via Excel

- Conduct continuous review of reports and identify opportunities for improvements with the aim of minimizing redundant reporting and development of single source of truth where possible

- Ability to handle various data sources to automate data preparation and report creation where possible

- Increased focus on analytics and on providing valuable insights to drive improvement opportunities

- Build understanding of business and operational strategies and identify critical metrics

- Demonstrated experience in design, develop and maintain BI reports, optimizing efficiency in manipulating data and writing complex queries.

- Background in statistics and business/data modeling will be an added advantage

- Advanced Excel knowledge

- Hands on experience in using different DBMS (SQL Server, Oracle, MSQL & Access).

- Hands-on experience in Power-BI and Tableau (advanced Tableau skills will be highlypreferred)

- Knowledge of Python and R would be beneficial

- Candidate should be good with data processing tools, primarily excel and SQL.

- Should be able to plot data, identify trends, study them with an end goal to identify fraud

- Work with claims and audit team to understand on-ground realities

- Knowledge of electronic devices servicing industry will be an advantage

- Should be able to think about and innovate fraud prevention strategies

- Attention to detail

- Problem solving skills

- Good understanding of technology and functioning of CRM

- Collaboration with technology team to understand process flows/workflows

- Handling confidentiality

- Recommend process enhancements to reduce the risk of fraud

- Daily/weekly/monthly report creation