Data Analyst - Logistics Firm

Data Analyst - MNC Logistics company Mumbai

Experience Requirement (Job Description) -

1. Candidate must have experience and exposure to analytics and market research in previous job role, preferably with understanding of e-commerce and online retail or e-tail logistics

2. Ability to quickly grasp market trends, changes in consumer and competitor environment to help Blue Dart form a view of market shaping events and forces

3. Ability to work with large volumes of data to analyze and derive critical insights on Blue Dart's performance and market share relative to other players and historical analysis (MS Excel, MS Access, R, Tableau, etc.)

4. Knowledge and understanding of e-tail market, evolving customer needs, new products/services required and customer contacts in industry

5. Driven, result focused with excellent oral and written communication skills

6. Well-developed entrepreneurial sense and strong network building skills

7. Dynamic, - move and improve mindset and track record of working with multiple stakeholders and teams to drive impact

8. Experience with large, fast growing organizations and customers

Key Responsibilities

Strategic -

1. Responsible for market research and analytics of customers, competition and Blue Dart to develop a point of view on market shaping forces

2. Ensure the timely conduct of various market research and market intelligence studies for effective decision making including reports on the following:

- Macroeconomic indicators and external business environment for B2C

- Global and Indian B2C industry

- Competitor-wise reports

- Customer-wise analysis and reports

- Regulatory trends etc.

- Historical and current analysis of Blue Dart's B2C business to identify trends

3. Undertake analysis required for Blue Dart B2C management to take strategic calls on products, customers, regions and pricing

4. Ensure conduct of product specific research in terms of market potential, competitor activities, competitor pricing, competitor services etc. and forward the same to the respective product head

Financial -

1. Analyze product, region and geography wise Blue Dart profitability and revenue growth; help identify sources of incremental revenue and margin

2. Give inputs on strategic pricing structure and revisions as per account needs and competitor pricing by conducting required analysis

Operational -

1. Collaborate with operations team to improve service delivery as per customer expectation, - undertake required analytics to understand gaps in current service level, past trends and scope for improvement

People -

1. Mentor and coach subordinates to develop the team's capabilities and build a robust succession pipeline

2. Ensure high level of employee engagement and retention of key performers