Data Analyst - IT/KPO

Data Analyst

Job Responsibilities :

- Development and Implementation of a Robust System to analysing the probable risks in Commercial Transactions

- Analyzing and evaluating potential risks related to compliance and control within the organization's commercial operations, such as regulatory noncompliance, fraud, operational inefficiencies.

- Gathering and analysing data of various systems, including OCG/internal audits reports, customer complaints to identify patterns, trends, and areas of concern related to compliance and control risks.

- Monitoring adherence to internal policies, procedures, and external regulations to ensure compliance, identifying gaps and recommending corrective actions to mitigate risk and ensure compliance.

- Conducting risk assessments and mapping potential risks to prioritize and develop strategies for managing and mitigating compliance and control risks

- Collaborating with commercial, system & legal teams to develop and update internal policies, procedures, and guidelines related to compliance and control risks, ensuring alignment with applicable laws and regulations.

- Identifying areas for process improvement to enhance efficiency and effectiveness in managing compliance and control risks, proposing and implementing solutions, and monitoring the impact of process changes.

Skills :

- Proven analytics skills, including mining, evaluation, and visualization.

- Technical writing experience in relevant areas, including queries, reports, and presentations.

- Strong SQL or Excel skills, with aptitude for learning other analytics tools.

- Knowledge of Power BI, Alteryx tools will be added advantage.

- 3 or more years of experience mining data as a data analyst.