Daffodil Software - Technical Account Manager - Customer Success

Position: Customer Success Manager

Location- Gurgaon

Education: MBA / B.Tech degree in Computer Science, Engineering or equivalent preferred.

Role & Responsibilities :

- Increase Daffodil Footprint in customers' accounts by incrementally mapping customer needs with Daffodil's services

- Proactively think of relevant POCs to expand service footprint and to create more value for customers.

- Become a trusted advisor to customer stakeholders.

Skills :

- Customer Orientation

- Problem Solver

- Excellent negotiation and convincing skills.

- Research based learner.

- Good communication skills.

- Techno-functional bent of mind.

- Leadership qualities.