DADJ Global - AD Operations Manager/AD Specialist

AD Operations Manager / AD Specialist

Job description :

- The Ad Operations Manager is responsible for supporting the team by overseeing day-to-day processes and improving the existing processes.

- This person will also work closely with Media Strategy, Campaign Management, Analytics, and Reporting teams.

- The overall goal of this person is to ensure the timeliness and accuracy of the tasks assigned.

Experience : 5-7 years in ad operations, client services, and team management

Responsibilities :

- Perform all duties of ad operations including trafficking, troubleshooting, campaign optimizations, and reporting

- Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client contacts

- Perform quality assurance checks and debug issues with campaigns to ensure that line items and creative have been set up correctly and are delivering across all platforms and devices

- Monitor and analyze campaign performance

- Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts

- Identify workflow inefficiencies and address ideas to improve the ad ops process

- Assist with ad hoc projects as needed

- Resolve a high volume of queue-based tasks with a primary emphasis on productivity and accuracy against strict deadlines and SLA's

- Prioritize and complete request for proposals

- Enter orders in workflow tool for trafficking

- Manage and organize delivery of all assets

- Setup, troubleshoot and optimize campaigns

- Own and support all pre- and post-launch trafficking responsibilities and inquiries

- Resolve issues that arise including reporting discrepancies, creative policing, trafficking requirements

- Required to learn new technologies and systems as the need arises

- Communicate with internal teams regarding strategy and business needs and create tracking plans to support those endeavors

- Generate delivery reports for campaigns

- Gather screenshots for campaigns on ad hoc basis

- Must be able to handle multiple projects and clients simultaneously

- Must be able to work under tight deadlines and have strong attention to details