Cvent - Senior Manager - Travel Operations

Senior Manager - Travel Operations

Company Overview :

- Cvent, Inc. (www.cvent.com) is the world's leading provider of cloud-based software for meetings and event management.

- Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys.

- We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 4000+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California.

- Internationally we have offices in Gurgaon, India, and London, England. Cvent has received several awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company's DNA

Job Description :

- This position will manage a team and projects that supports several internal/external stakeholders in making travel arrangements across the globe.

- This is a fast-paced, timeline-driven and highly demanding role that requires a self-starter with excellent motivation and attention to detail; a strong drive to implement best practices critical to global travel will be necessary.

- Candidates who are fast learners will absorb information about Cvent's current corporate travel processes, policies, evaluate industry best practices and to evolve the team to next level.

Position Duties :

- Managing a team of 8-10 members

- Working in coordination with various teams and their managers across US and India office

- Work closely with Sr. Management (US/India) on understanding their travel priorities and needs.

- Overseeing the day-to-day travel operations.

- Manage the company owned and leased accommodation property including facilities management and maintenance

- Recruitment and selection of the team members

- Managing of team member performance including performance management and appraisal

- Providing support, guidance and coaching to the team members

- Regular communication & training with different departments relating to their role in business travel management

- Monitoring team performance levels and ensuring resources are effectively utilized to meet priorities

- Managing company travel policy & process

- Periodic review of policy, processes & implement improvements

- Monitoring 100% compliance with travel policies

- Managing the TMC's & Other External Supplier Relationships to build a strong working relationship

- Monitor travel costs and identify savings opportunities

- Provide monthly travel spend reports to the Business Units

Candidate Requirements :

- 10+ years work experience is required in corporate travel space and Visa processing knowledge, international travel procedures, etc.

- Attention to detail, deadline focus and ability to prioritize and execute multiple tasks

- Strong Organizational andCommunication skills

- Process Excellence & People Management skills

- Customer service focus

- Good analytical and logical ability.

- Ability to work with cross-functional teams and Sr. Management

- Positive attitude and out of the box thinking

- Strong computer knowledge of Internet, Email Clients, MS Word, MS Excel; MS Power Point