Cvent - Senior Manager/Director - Corporate Travel Team

This position will manage Corporate Travel team in India with a team size of 8-10 onsite travel consultants, strategic and operationally driven projects that support several internal stakeholders in making travel arrangements across the globe.

This is a fast-paced, timeline-driven and highly-demanding role that requires a self-starter with excellent communication skills, a high drive of motivation, ability to identify efficiencies and attention to detail; A strong drive to implement best practices critical to global travel will be necessary. Candidates who are fast-learners that can absorb information without the dependency of industry standard travel platforms and have the ability to quickly adjust to Cvent's current corporate travel processes, policies, evaluate industry best practices and to evolve the team to next level are who we are looking for.

Position Duties:

- Managing the India corporate travel team while overseeing the general operations of an onsite team of 8-10 members

- Collaborate with key stakeholders globally to provide transparency on spend, travel patterns, and key travel metrics across all travel categories through the review and creation of meaningful reporting

- Working closely with the U.S. Corporate Travel Manager to contribute on the execution and development of operational travel enhancements to the program

- Holding regular team meetings and other duties as required to ensure the team is up to date on best practices, internal changes, management decisions that directly impact the team, etc.

- Monitoring team performance levels and ensuring resources are effectively utilized to meet priorities

- Regular communication & training with different departments relating to their role in business travel management

- General understanding of visa processing practices for India based employees

- General knowledge base of group travel logistics (air, lodging, transportation) and/or understanding of the meetings and events industry

- Should be able to manage, innovate, and elevate functional operations

Reporting and Strategic Thinking Management

- Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking-generated best practices.

- Benchmark, analyze, monitor, and report on travel expenditures and compliance.

- Provide monthly and quarterly reports for corporate travel expenditures against outlined corporate travel metrics to business units

Travel Policy and Procedures Management

- Working closely with the U.S. Corporate Travel Manager to periodically review of policy, processes & implement improvements

- Monitoring 100% compliance of staff travel against corporate travel policies through Concur Travel

- Liaison between Cvent, TMC's & Other External Supplier Relationships to build a strong working relationship

Candidate Requirements:

- Must have 10-13 years of Relevant professional experience who understands the Global nuances of Travel function.

- Must have knowledge & understanding of visa processing for Indian citizens and international travel procedures, specifically U.S. based travel guidelines

- Strong attention to detail and ability to decipher complex travel and expense reports

- Strategic thinker; Proven ability to anticipate and resolve complicated issues and ability to generalize reporting data through analysis and logical thought process

- Proven project management skills (multi-faceted & complex projects) with ability to handle multiple tasks and deliver results on time

- Excellent communication skills: Experience working across multiple levels (including executive level), functions and regions; Should be able to clearly communicate complex information in a simple manner

- Has cultural awareness & sensitivity: Ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team

- Extensive and proven collaborative and leadership experience

- Great people management skills, a positive attitude with out of the box thinking and a focus on customer service