Customer Success Partner - SaaS

We are looking for a Customer Success Partner with - years of experience, preferably from a SaaS background. The applicant should meet the below requirements.

- Ability to engage with clients and individually manage a large volume portfolio of key customer accounts.

- Establish productive, professional relationships with key personnel in assigned customer accounts.

- Drive account performance and achieve clients- expectations.

- Proactively assess, clarifiy, and validate customer needs on an ongoing basis.

- Work closely with stakeholders within each customer account to identify their work flow processes and business challenges and project plan in regards to the successful implementation.

- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe.

- Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action.

- Love to work in teams and can collaborate with internal and external teams for the best interest of the client.

- Passionate and go-getter attitude to ensure successful delivery.

- Extra-ordinary communication skills and can confidently build relationships with clients.

- Good leadership skills and the ability to inspire team.

- Self motivated to achieve targets to ensure profitable sales volume

- Strong technical background along with excellent analytical skills & problem solving skills is a must.