Customer Success Manager - IT

Roles and Responsibilities

Customer-centricity is a core value at Company and hence Customer Success is an integral function - specifically at this stage. We are looking out for young and energetic hustlers who will help us onboard manufacturers across industry segments onto our platform. The role involves communicating closely and brainstorming with the product team to set the future product roadmap. Ideal for individuals who want to learn the nuances of the zero-to-one journey and are excited by problem solving. At company's later stages, you would be required to manage PAN-India onboarding teams or lead various monetization efforts.

- Onboard manufacturers onto Company's application

- Discover new market segments and use cases for expansion

- Brainstorm with the product and engineering team basis market feedback to streamline the future product roadmap

- Partner closely with marketing to communicate brand value and messaging Who are we looking for

- 0-2 years experience

- Tier-1 engineering and commerce colleges

- Startup enthusiasts

- Exposure to manufacturing preferred