Customer Success Manager - IIM/FMS/MDI/XLRI

Job Opportunity for Customer Success Manager

KEY RESPONSIBILITIES

As a CS you will create, identify, and build long-lasting relationships with customers. As an individual you will represent and drive the revenue impacting decision of companies; you must be a self- starter with high business acumen who can identify and create a large impact of business within a short period of time. This is a role that will be critical to the development and success of the business globally.

- Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.

- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the research team

- Generate new opportunities within existing accounts.

- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.

- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.

- Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing.

Required and most valued skills:

Ability to learn quickly, great relationship building and communication skills, ability to understand and connect problems, desire, and work ethic to grow professionally and personally.

IDEAL EXPERIENCE

The ideal Candidate's Qualifications include:

Requirement:

MBA from Tier 1 Institute

Superior Executive Presence, Business Acumen and willing to work in US/UK shifts.

WE EXPECT YOU TO HAVE:

- Minimum 8 years' experience in growing International Business

- Strong belief in the 10x growth strategy mindset

- Intense passion to realize the importance of personal growth and development, along with the growth, its clients and clients' clients.

- High business acumen to foresee how to help CXOs achieve their vision.

- A proven track record of transforming new teams into high-performing sales teams.

- An excellent track record of scaling a business and improving business performance with high-IQ sales teams, using a consultative and value-based selling approach.