Customer Service Professional - Corporate Banking

Salary offered: 6 - 15 LPA

Job title - Customer service-Corporate Banking

Location - Hyderabad

Department - Customer service

Roles & Responsibilities -

- The person would be responsible for handling corporate / SME client's queries pertaining to Current Account/Cash & payment products/Corporate internet banking/Trade & Forex products/channel finance.

- The person would be responsible for resolution of customer queries within prescribed TAT.

- The role will require coordination with the operations team, branches, IT & product team for resolution of queries.

- Should have the aptitude to learn & understand IT systems and processes.

Work Experience

- 1-5 years of experience at branch in handling the relevant products : Current Account/Cash & payment products/Corporate internet banking/Trade & Forex products/channel finance

- Or Product / process management experience : Current Account/Cash & payment products/Corporate internet banking/Trade & Forex products/channel finance