Designation - Customer Service Manager Experience - 4-8 Years Job Location - Ahmedabad Salary - 10 to 12 LPA Job Overview We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. Roles & Responsibilities - - Responsible for city client experience coordinate with internal (operation & Sales) and external stake holders (Client POC) - Ensures that customers receive the quickest service possible. - Assists representatives in handling disappointed customers. - Determines a course of action to resolve customer problems. - Trains newly hired customer service representatives. Requisites / Prerequisites: - Graduates from tier 1/2 engineering / management colleges - 4-8 years of experience in B2B Client Servicing - Proven track record of handling escalations - Team handling & monitoring capabilities - Fast learner and ability to adapt quickly to a new environment Preferred Industries: FMCG, Logistics, Hospitality, Mobility, Manufacturing, Retail, Ecommerce

Ahmedabad

Gujarat

Customer Service Manager - FMCG/Logistics/Hospitality/Mobility/Mfg/Retail/eCommerce 

Customer Service Manager - FMCG/Logistics/Hospitality/Mobility/Mfg/Retail/eCommerce  ,Job Description for Customer Service Manager - FMCG/Logistics/Hospitality/Mobility/Mfg/Retail/eCommerce  in Mediators in  Ahmedabad Gujarat for (4-8) years of experience. Apply Now!

Job Description for Customer Service Manager - FMCG/Logistics/Hospitality/Mobility/Mfg/Retail/eCommerce  in Mediators in  Ahmedabad Gujarat for (4-8) years of experience. Apply Now!