Customer Service Lead - Telecom

Customer Service Lead - Telecom

- Responsible for Customer Service - Activation & Retention, customer engagement programs, service plans.

- Handling National Corporate & Enterprise accounts.

- Handle Activation & Documentation.

Desired Profile:

- 7+Year of Experience in Customer Service.

- Strong in Customer Relationship, Corporate Service, retention, service delivery and Assurance.

- Work with Account Managers, pre and post sales.

- Local language is a must.