Customer Service Head - Stock Broking House

Salary offered: 15 - 20 LPA

We are hiring Customer Service Head for a well known Stock Broking House.

Location- Kanjurmarg - Mumbai

Exp- min 10 years

Duties-

- Experience of minimum 10 years in financial services .

- Should be able to visualize (have a vision /mission ) for customer service contact centre in terms of customer promises and deliverables

- Should be able to articulate and communicate well to the board of directors if required

- He should have handled contact centre and should be able to manage attrition and service levels to customers

- Should be able to liase with tech vendors for call center requirements

Should have experience of team handling.

Surbhi Jain
Sr. HR Executive