HR - Talent Acquisition at Pioneer Financial & Management Services Ltd
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Customer Service Director - Core Banking/Central Banking - Flexcube/Temenos/Finacle (9-17 yrs)
We are hiring for leading IT product company in Banking, leadership role
Role : Customer Service Director
The CSD focuses on understanding customer problem ( thus domain and speaking the customer language is key ! ), finds solution to it and convinces the customer why his solution is better than the competitor's !
Thus he is key to monetising our product and its functionality !
Key skill for the CSD is problem-solving :
- Managing customer, customer success
- Provide solution to client problems
- Exp in multiple on site core banking implementation
- Strong banking domain exp
- Techno functional background
- Hands on core banking like, Flexcube, Temenos, Finacle
- Good knowledge on Central banking working
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