Job opportunity in Nagpur for the role of a - Customer Leader-, holding 13+ years of experience in a BPO/BPM setup. You will use your experience to manage client relationships and act as a single point of contact for all resolution handling. If this sounds exciting, apply with us! LOCATION: Nagpur, Maharashtra SHIFT: Rotational Shift YOUR EMPLOYER: A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain. RESPONSIBILITIES: - Managing and providing end to end client Relationship to understand their needs and expectations - Acting and operating as a Single Point of contact, Escalation and resolution handling - Meeting the operational, functional and business objectives required by the contract and provide a profitable interaction. - Bringing measurable business values for Client through process improvement or cost savings - Ensuring timeliness and proper communications at every stage. - Conducting regular feedbacks and coaching sessions for all associates REQUIREMENTS: - MBA/ PGDM - Relevant experience in BPS/BPO setup - Experience in handling clients from - Finance and Accounting- domain would be a plus - Good communication skills (spoken &amp; written) - High on interpersonal skills - Customer oriented WHAT IS IN STORE FOR YOU? An opportunity to define, work and coordinate the development functions of the company. An opportunity to work with a diverse nature of business and the global markets.

Nagpur

Customer Leader - Finance & Accounts Domain - BPO/ITeS 

Customer Leader - Finance & Accounts Domain - BPO/ITeS  ,Job Description for Customer Leader - Finance & Accounts Domain - BPO/ITeS  in Crescendo Global in  Nagpur for (13-17) years of experience. Apply Now!

Job Description for Customer Leader - Finance & Accounts Domain - BPO/ITeS  in Crescendo Global in  Nagpur for (13-17) years of experience. Apply Now!