- Support the local operations team in the day to day complaint management, redressal of key campaigns and clients for the company.
- Resp include complaint management, complaint investigation, reward submission, redressal communication & complaint analysis.
- Looking for- MBA/PG with exp in call center, preferably managing FMCG clients and complaints.
- Should be tuned to today’s mobile technology, VAS and systems.
- Excellent communication skills required.
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