Customer Account Manager - Electrical Steel

Key Result Areas (Key Performance Indicators)

To handle Project - Electrical Steel

- Streamline and improve existing sales

- Achieve sales targets as per Monthly and Annual Business Plan

- Timely payment collection from the customers.

- Market assessment & Competition mapping

- Coordination with Plant and stock-yard to ensure timely delivery

- Plan and manage optimum material stock at local stock-yard

- Handle quality complaints along with technical team and timely resolution of the issues.

- Develop cordial relationship with customers and other agencies involved in business.

- Production Planning and Coordination with plant at HO

MANDATORY- KRA's and Key Activities

1. Sales Volume and Value Achievement

2. Collections

3. Customer Complaint Management

Functional:

- Thorough Knowledge of the products and Market.

- Good presentation & Selling skills

- Thorough understanding of Sales activities

- Educational Background and Work Experience

- B.E/B.Tech

- 9-15 years of Experience

Industry Preference: Steel