CSB Bank - Regional Fraud Control Manager

- Handling day to day RCU operation

- Handling RCU activity of region with team of nine on-roll members.

- Ensure smooth processing of logged-in files across regions.

- Managing team for best and timely result through Sampling/screening and reporting.

- Investigations of fraud cases and recommending punitive action to management.

- Fraud trend analysis and training and implementation to team members.

- Team management

- Vendor Management

- Handling centralized RCU activity

- Agency Management

- Investigation of suspected fraud case

- Conducting field activities like pre disbursement fraud investigation, seeding and process reviews for the product and process teams as per plan and guidelines