CS Direkt Events & Exhibitions - Senior Role - Client Servicing

Brief Responsibilities:

- Creates customer and market-focused event program that drives high participation in the event and delivers high value to the attendees.

- Identifies and secures guest speakers: keynote, panellists, case studies, etc.

- Drives primary and secondary market research to understand market trends and business issues and behaviours

- Defines the positioning and communication of the event to the target audience

- Working in partnership with the Organisation partner team.

- Innovates conference experiences, content and formats

- Works closely with the marketing communications team to create compelling messaging and campaigns to drive growth and increase attendee retention, as well as assist in the development of partnerships with associations, user groups, and media sources

- Owns and drives events sales to identify prospective attendees and exhibitors, articulate the value proposition, and accelerate sales growth and retention

- Owns post-event communication to internal and external stakeholders

- Gathers feedback from attendees, sponsors and internal stakeholders to improve on the overall event experience.

Ownership of:

- Content and Agenda research along with product marketing and local leaders

- Audience Acquisition with marketing programs, inside sales and field sales teams

- Sponsorship Sales with the partnership team

- Conference operations / logistics

Skills Required:

- Experience with large, complex multi-day/multi-track Events, Conference,BTL Activation.

- Proven ability to drive overall direction and development of conference programs: specifically content strategy and creation, agenda development, speaker management, etc.

- Experience with vendor negotiations and management across multiple geographies

- Proven track record creating and executing strategy, and identifying untapped market and growth opportunities

- Excellent written and oral communication, and the ability to influence

- Global / multinational event experience highly preferred

- Good multi-project management, prioritization, time management and budget management capacity.