Crossbeats - eCommerce Manager - Marketplace

Ecommerce Manager (Flipkart Marketplace)

Company Description:

CROSSBEATS is a consumer tech company in Bengaluru for the new Indian youth, offering smart tech products that constantly push the boundaries of science, art, engineering, and technology. Our mission is to provide smart tech products that enable better experiences in every walk of life, constantly evolving and keeping an eye on human behavioral trends to predict what consumers want next and deliver them before they want it.

Role Description:

- Crossbeats is seeking an experienced Ecommerce Sales/Business Manager for their Flipkart Marketplace. This would be an onsite role for their office in Bangalore. This role oversees and coordinates all sales activities with Flipkart. The person will be a member of the eCommerce sales team charged with managing and growing online sales channels, specifically on Flipkart.com. The candidate should have strong sales background and foundation to drive business growth and work with each partner.

- The successful candidate will have a firm grasp and understanding of Flipkart 3P business model, site merchandising activities and optimization tactics. Additionally, candidate must have a working knowledge of Flipkart.com and Flipkart Vendor Central.

Duties and Responsibilities:

- Achieves the net sales budget for Flipkart.

- Responsible for complete P/L for Flipkart Marketplace Business.

- Constant focus on reviews and relevancy on Flipkart.com.

- Full online ownership of how our product is presented, marketed and perceived.

- Manage the day-to-day operations including product content, inventory availability, pricing and promotional activities in order to optimize conversion and revenue.

- Work towards meeting revenue budget targets, with a strong ability to manage the P&L.

- Develops and maintains relationships with Flipkart.

- Manage all aspects of a portfolio of Flipkart Vendor Central and Flipkart Marketplace accounts with the goal of growing revenue and profitability.

- Develop and own the process and system to capture and disseminate product and campaign content to partners in an efficient manner that enables digital shoppers to notice, understand and purchase our brands online.

- Identify areas of opportunities to increase traffic and conversions using key word research, sales analytics and tracking tools.

- Establish and manage regular account, PDP and brand store audits to ensure we are compliant, optimized and displaying correct and current representation of our products and brand strategy.

- Align with the demand planning and supply teams to ensure that we're always in stock, shipped on time and following Flipkart EDI and processing requirements and regularly managing and minimizing chargebacks.

- Collaborate across sales, brand, ecommerce, marketing and media to ensure we're well coordinated across the platforms and focused on the best growth opportunities for our brands.

- Understand and track our performance against our main competitors building and executing plans for us to increase our market share.

Qualifications:

- 5+ years of successful business development and account management with experience in a channel sales-based organization with extensive retail and eCommerce exposure.

- 3-5+ years working with Flipkart Marketplace

- 3-5+ years' experience with a consumer goods supplier selling through Vendor Central and/or Seller Central.

- Strong knowledge of Internet technology and Internet marketing principles.

- Interested in "Discoverability" eCommerce tactics.

- Computer savvy, proficient with Word, Excel, Outlook and PowerPoint.

- Proven successful track record in managing website keyword optimization and marketing, affiliate partnerships, merchandising, email marketing, digital media and online marketing campaigns to elicit conversion.

- History of strong external relationships with partners and vendors.

- Must be a team player who prioritizes the team and overall business objectives.

- Excellent written, verbal, negotiation and presentation skills (able to create and deliver presentations to senior management).

- Proactive, well organized self-starter with strong project management skills.