Role & Responsibilities:
- Identification of process gaps & plugging gaps
- Identifying & fixing Revenue leakages in Retail business, maximize the potential business opportunities
- Suggest process improvements within the existing processes
- Carrying out data analytics which would help in understanding the business & taking strategic decisions
- Coordination with process owners for various activities & assisting them in implementing business & strategic decisions
- Coordinating with outsourced IA partner, especially Information Security audit
- Conducting investigations and identify fraud prevention controls, especially in online business
Competencies:
- Problem identification & Solution skills
- Analytical ability
- Business Acumen
- Attention to detail
- Systems orientation
- Learning initiative
- Communication & presentation skills
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