Croma - Manager - HR Business Partner

Qualification Experience & Skills Required :

- Full time MBA / Post Graduation in HR with 5+ years of experience as HR Business Partner in Service industry.

- HR experience in roles with increasing complexity and scope, and solid understanding of HR fundamentals.

- Passionate about the business and partnering with employees to deliver on business results

- Ability to influencing people managers on a range of business / people issues

- Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance

- Strong relationship skills, and Ability to collaborate with stakeholders for effective problem resolution and change management

- Team player who quickly builds trust and collaborative working relationships with managers and employees

Competencies:

- Project management experience with a systemic and pragmatic approach

- Strong stakeholder management and communication skills

- Successful track record of implementing Human Resources initiatives that have had a clear impact on the performance and effectiveness of an organization.

Roles & Responsibilities:

Employee Relations & Engagement:

- Facilitate interactions with employees on a regular basis in different forums

- To facilitate as a mediator when required to try and resolve employee grievances

- Responsible for Onboarding of new joiners

- Prepare and execute action plan for the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement.

- Partnering with line management and employees to enhance employee engagement

- Understand voice of employees and roll out corrective/developmental actions that have a positive impact of employee engagement and thereby productivity & retention

- Design/co-create people programs for the Corporate functions based on their unique needs and key business goals

- Managing exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates

HR Processes/ Policies:

- Ensure adherence to all HR processes & policies

- Working collaboratively with HR COE to develop and implement innovative programs, processes and solutions that support the achievement of business objectives

- Make process recommendations to achieve operational excellence and efficiencies for employees and HR

- Support implementation of change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time

Performance Management & Talent Retention:

- Execute performance management process for Corporate functions, Support the delivery of cyclical HR processes, eg. quarterly talent reviews, promotions, annual compensation planning

- Establish best implementable HR practices based on facts and figures for employee success.