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12/01 Hiral Vyas
RMS SPOC at Infiniti Retail Ltd.

Views:1764 Applications:288 Rec. Actions:Recruiter Actions:108

Croma - Cluster Manager - Stores (8-17 yrs)

Metros Job Code: 1205636

- Responsible for operations of 6-8 stores (minimum).

- Responsible for evaluation of Store KPI's of the assigned stores and evaluation to be done in terms of store profitability, target achievement, employee productivity.

- Mentoring the store managers for store operations.

- To Review Store E-NPS and prepare an action plan to improve it.

- Coaching the store managers to excel in their KPI performances.

- To Liase with Zonal teams timely, in order to support stores timely.

- To drive Margin Enhancers- Accessories, Extended warranty and OL at a store level.

- To ensure stores are within or below cost budgets.

- To ensure that all stores in the cluster exceed EBITA targets.

- To ensure and review Best Seller Shortages on a weekly basis

- To ensure timely Liquidation of EOL Skus and maintain store inventory with budget.

- To have a Sharp focus on execution of Promotional Campaigns and Festival Tie- Ups

- To Review Store NPS and prepare an action plan to improve it

- To be responsible for business development & look out for new catchments/Dark pin codes and new cities to drive in-organic growth

- To Comply by the operations manual and processes for maintaining the high operational excellence.

- To Identify Benchmarks with the Cluster/Region/Chain and share it with other stores to improve cluster performance.

- Has to be updated with the current economic trends to formulate and apply it on the stores under his jurisdiction in order to avoid business failures and loss of sales.

Women-friendly workplace:

Maternity and Paternity Benefits

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