CredR - Lead/Manager - Inside Sales

Required Knowledge, Skills and Abilities :

- Hands on experience and proficiency with CRM software and MS Excel

- In-depth understanding of the sales process

- Excellent communication, interpersonal and team management skills

- Strong leadership skills with the ability to coach and motivate a team

- Strong analytical and organizational skills

- Driven and ambitious individual with a strong desire to succeed

- Proactive and process Oriented

- Highly objective, data oriented and disciplined in sales reporting

- Knowledge of sales tactics

- Work cross-functionally and partner with key stakeholders within the organization

Key Roles and Responsibilities:

- Handling a team of tele-callers to drive sales

- Coach, train, evaluate and monitor sales representatives performance

- Coordinating with Business teams to ensure smooth execution of leads and conversions

- Analysing data everyday and taking correct calls to ensure maximum productivity of team

- Generation of daily sales reports

- Execute sales analysis, prepare sales reports and suggest improvements

- Set and track sales targets and KPIs for team members

- Maintaining detailed performance trackers for each team member and putting in place steps for improvements where needed

- Ability to effectively reduce wastages and increase productivity per team member