CreditVidya - Key Account Manager

Key Responsibilities :

- Understand business processes and products for the assigned business functions thoroughly so client management is smooth. Very large Banks and NBFCs are the clients to be managed.

- Interacting with the existing key client stake holders day in- day out for a smooth process and maintaining the relationship which helps to grow further.

- Independently identifying the newer opportunities within the existing set of accounts to do cross sell/up sell of further products, which eventually increase the monthly revenues.

- Interfaces between client and internal stake holders so the committed deliverables are on time.

- Preparing weekly/monthly revenue monitor plan so targets are met.

- Identifying the competitors reach within same account so no loss of the existing business moves to competition.

- Provides timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts

- Conducing senior management meeting on monthly basis with key stake holder at client place.

- Clear set of expectation with client and internal stake holder for any new opportunity brought on the table.

Key Skills :

- Previous experience in fintech start-ups preferably retail lending domain or partnership vertical (Not a show stopper but first preference). Have experience in account management.

- Knowledge on how Retail Lending Industry works and credit products suitable for customers (Not a show stopper)

- Would be add on, if the candidate understands the Credit Bureaus, LOS, LMS, Loan process and comes from same back ground.

- Have previously managed clients like Banks & NBFCs and understand the internal process and challenges.

- Background with Lending, Fintechs, Payment Gateways, Lending Systems, Third Party Lending Product/APIs etc.

- Good client management skills, open to travel PAN India, if required. Excellent written and verbal communication skills

- Ability to work independently and with others within the company for timely deliverables.

- Ability to work in high-pressure, deadline driven environment.