Credit Reporting Operations Analyst - Consumer & Community Banking Administration

Operations Analyst

- The CCB Credit Reporting Operations Analyst I position is responsible for developing and analyzing data that will ensure credit reporting inconsistencies are detected and corrected accordingly. The Analyst will work directly with data focused on developing meaningful business information that will be used to reduce risk and improve efficiency.

- The position also has responsibility for automating the data gathering and generation of operational reports. Examples of the different types of analysis and reports will include: identifying high risk data trends, identifying data quality anomalies, developing customer dispute segmentation, automating reports that are currently generated manually.

As an Operations Analyst I you will (at a minimum) :

- Collect and analyze complex credit reporting and dispute data for deficiencies and implement processes to ensure data is corrected

- Translate data into meaningful business information that can be used by operational management to make decisions

- Automate data gathering and report generation

- Study trends from the data and instigate deep dive analysis to come up with data driven recommendations

- Communicate technical solutions to ensure the controls are well understood and incorporated into data & analytics processes

- Data mapping from source systems

- Ensure all documentation is updated on data files and reports

- Cultivate operational performance reporting

- Develop and maintain effective working relationships with operational leaders and partners (both internal and external)

- Automate all manual processes

- Review and suggest modification of established procedures, recommend and implement process improvements and manage multiple projects based on business need

- Requires SAS & SQL 5+ years experience

- Requires VBA for Excel 4+ years experience

- Requires Tableau or other report automation software 2+ year experience

- Requires 5+ years of Data Analysis experience

- Prefer familiarity with database structure supporting Mortgage, Card, Auto and Consumer Bank.

- Highly organized and ability to manage multiple tasks

- Detailed oriented with ability and drive to deliver high quality work

- Excellent Oral and written communication skills

- Ability to translate data into meaningful business information

Organization : Consumer & Community Banking Administration

Schedule : Full-time

Shift : Day Job