- Review credit information obtained, evaluate the credit risk and approve or decline credit accounts.
- Extend credit to customers in accordance with established company policies and terms in a timely manner.
- Monitor monthly balances of customers.
- Send monthly statement of accounts to customers and obtain confirmation of balance from all
customers.- Prepare collections forecast on a quarterly basis and ensure collection as per forecast.
- Plan and maintain a program for systematic follow-up and collection of receivables.
- Follow closely the course of aging accounts and determine action to be taken on delinquent
accounts.- Facilitate bad debt recovery by monitoring potential write-offs and collecting on previous write-offs and taking legal action when necessary.
- Follow up on disputes in a timely manner and work with salespeople and customers to resolve.
- Personally, handle major accounts requiring individual attention, marginal accounts, problem
accounts, special credit arrangements, and deviations from standards.- Obtain and maintain a working knowledge of all local, state, and federal laws and regulations
pertaining to the management and collection of accounts receivable.- Provide direction and guidance to team members.
- Make recommendations to the owners and executive management regarding policy and property management.
- Communication with Sales team and credit team.
- Enforce credit policy
- Demonstrated ability to organize tasks, motivate and supervise staff.
- Maintain strong relationships with customers providing excellent customer service and addressing their concerns related to credit matters in a timely manner.
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