CPM - Business Operations Analyst

Excellent Opportunity for the role of Business Operations Analyst in Bangalore!

Minimum Experience Required - 6 Years

CTC : Open

Qualification : Bachelor's degree from a reputable university/college/MBA in Finance preferred

Job Role :

The Commercial Programs Business Operations Analyst is primarily responsible for the ongoing operations and improvement of the sales and partner incentive programs that APJ Commercial runs (excluding Partner Plus) :

- Support Program Leads in the operations of the partner incentives and sales programs

- Provide analytics support for the development of new sales and partner incentive programs, and for strategic projects within the Commercial Sales team

- Analyze customer and partner data to generate insights for the improvement and execution of Commercial programs

- Collaborate with the multiple cross-functional organizations across the Region as including marketing, architecture, sales teams, partner or and distribution to execute Commercial Programs

- Develop presentation and analysis for business reviews with key stakeholders on Commercial Programs Performance

- Understand the rules of each partner incentive program and how partners can earn incentives under each program accelerator

- Perform partner performance analysis with support of the vendor by validating against Cisco finance and distribution data

- Work with the vendor to allocate incentive points based on program rules and deal with exception cases as needed

- Work with country teams (PAMs, DPAMs and TAMs) on program execution

- Deal with escalations from the vendor/partner as needed with regards to the partner incentives

- Deliver analytics support for the setting up of quarterly and annual incentives and measurement of the impact of these programs

- Drive partner recruitment to join the incentive programs

- Monitor program spend against budget, calculate ROI of program against goal, ensure that financial forecasts are accurate

- Provide operations support to launch the incentives in a timely manner each quarter by working with marketing team, the vendor and the country teams

- Work with external platform vendor(s) on continuous improvement of business processes and operations related to the partner incentive programs, including automation of existing processes

Desired Skills and qualifications :

- 6+ years experience in finance, sales operations or program management in the IT industry (preferable)

- Strong analytical capabilities:comfortable with financial modeling, performance measurement and analysis, ROI measurement and analysis, etc.

- Ability to work independently and provide support to teams working remotely

- Excellent written, verbal communication, listening and presentation skills. Able to articulate complex ideas and strategies to people at all levels of the organization.

- Familiarity with Cisco's products, architectures and services offerings and experience in the IT industry is an added plus

- Strong Excel and PowerPoint skills are required

Sanam
HR
CPM India