Corporate Trainer - Soft Skills - BPO/KPO

Main Job Tasks and Responsibilities

- Monitor, provide, record and evaluate effective training activities

- Design and implement Training programs (Soft Skills, Selling Skills and Induction) that can be used to develop and improve the skills required for the job.

- Implementation and revision of the training programs

- Assess Training needs

- Develop training methods and material

- Write procedure manuals

Profile:

Education and Experience

- Should have worked as a Trainer at the corporate level. Ideal candidate would be someone who has worked in a BPO/KPO kind of environment.

- MBA

Key Competencies

- Exceptional presentation and training skills

- Content development and TNA conducting skills

- Effective feedback skills

- Work flexibility

- Communication skills (Verbal and non-verbal)

- Should be able to assess training effectiveness.