Coromandel International - Manager/Senior Manager - Sales Support - Salesforce

Manager/Senior Manager - Support Salesforce

- Expert level of Salesforce Sales, Service & CG Cloud knowledge.

- Experience in Salesforce implementation/Support on Salesforce Sales, Service & CG Cloud.

- Knowledge in Agri Industry or related industry would be an added advantage.

- Troubleshooting of technical / functional issues faced by Sales & Marketing Team and BU Admins on Salesforce

- Escalating IT issues to relevant stakeholders for problem resolution in a timely manner

- Co-ordination with BU Admins and Business Team

- Co-ordination with service provider

- Periodical review & reporting on responsibilities & KPIs