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Manager - HR (CORPORATE) at Coromandel International Limited
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Coromandel International - Assistant General Manager - Invoice Processing & NM Payroll (15-18 yrs)
Qualification:
- CA/CMA
- Prior experience in Automation Projects would be an added advantage
- Quality certifications such as Lean, six Sigma Black Belt would be an added advantage
Exp:
- Minimum of 15 years of experience in Finance & Accounts function with minimum 5 years in leading an invoice processing team
- SAP ERP Financial Application expert level experience & SAP experience of invoice processing & payroll
- Experience in Shared Services/BPO is a must
- Knowledge of Fertilizer & Pesticides business areas would be an added advantage
- Manage overall performance of the Invoice Processing by providing strategic & operational leadership, ensuring effective service delivery, maximum stakeholder satisfaction & team management.
- Negotiate, develop & deliver SLAs to ensure that operational processes & procedures are followed.
- Ensuring end-to-end & robust Process Documentation/SOPs that are reflective of current process
- Measure & report Key Performance Indicators (KPIs) for Invoice Processing on a timely & accurate basis
- Ensure timeliness & accuracy of all items processed in the system
- Monitor team performance & ensure that SLAs & KPIs are achieved
- Manage escalated issues & provide final approval within team
- Coordinate with Business, Helpdesk & other key internal stakeholders/cross-functional teams to resolve issues
- Ensure timely identification & reporting of Risks & adherence to IFC Controls
- Develop & maintain professional relationships with External & Internal stakeholders
- Represent Invoice processing processes in Governance & Senior Leadership Review meetings
- Identifying & migrating AP work in other locations to centralize in SSC
- Initiate & drive continuous improvement & re-engineering/transformation projects to assure progressive service levels & lower costs eg. Robotic Process Automation
- Ensure effective people management & development - staffing & selection, integration of new staff to teams, facilitating technical/ functional training, measuring individual & team performance, providing feedback & managing people issues
- Carry out periodical performance reviews of team members & address non-performance issues
- Ensure adherence to all statutory & legal requirements & keep updated with latest developments
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