Contract Manager - IT

Purpose of the Job:

Contract management:

- Organize and present Contract Workshops to xxx IS/IT Organization

- Guarantee proper execution of the running IS contracts or IT contracts

- Organize and Lead the Periodical Contract reviews; aligned with global/corporate where appropriate

- Negotiate and change the contract to fit any change in SLAs agreed with Business by the Performance 1anager or Service Manager

- Identify and remedy gaps and problems with in the existing contracts

- Negotiate achievement of internal targets (like cost reduction, scope change, etc) with the suppliers, aligning possible changes in consumption and cost factors with the Performance Manager or the Service Manager

- Determine Costs and Rates for the organization based on the running contracts or estimating it for future contracts (for instance: Cost to Support a new application)

Quality Management:

- Work as a Quality Gatekeeper for production, guaranteeing any qualitative change control into production

Qualifications & Technical Competencies Required:

Education:

University degree level or equal by experience, combining information technology and deep business knowledge.

Experience:

Business and or IT/IS experience

Experience in Service Management

Strong intercultural,social & communication skills

Strong negotiating and influencing skill

Strong Persuasion Skills

Process oriented mind set

Technical Competencies:

ITIL Service Management International Standard

Having a good understanding of IS and IS/IT technology trends.