Content Moderator - BPO/Online

- Content Moderation / Content Moderator( Organize, categorize, and publish content and information using specific tools and channels

- Review, classify and/or eliminate highly sensitive content

- Understand and remain updated on changing client policies and guidelines

- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality

- Serve as an advocate for the user community

- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

- Participate in process improvement initiatives that improve quality and efficiency of work

- Participate in continuous training programs and workgroup discussions for optimal development in the role)