Consultant/Specialist - Human Capital Operations & HCM Development/Implementation

As a Human Capital Operations Specialist, you will play a crucial role in fostering seamless human capital (HC) operations and contributing to HC transformation efforts. Collaborating with stakeholders across the organization, you'll be instrumental in implementing Workday-related projects and ensuring the effective utilization of Workday functionalities.

Some of the key responsibilities will include:

- Project Leadership: Lead or participate in Workday-related projects to drive HC transformation, encompassing enhancements and the rollout of new functionalities.

- Workday Management: Develop and maintain Workday, handle issues, and oversee the Workday Roadmap, including EIB, HCM/Employee lifecycle, and Position and change management.

- Change Implementation: Implement change requests and integrate new functionalities into Workday, ensuring a seamless transition.

- Training and Documentation: Develop training materials and documentation, promoting best practices for the implementation of new initiatives. Conduct training sessions as needed.

- Case Management: Support case management, partnering with HC users to ensure smooth operations, manage tickets in Service Now, and provide timely responses.

- Collaboration: Collaborate closely with HC team members and the HC Technology team to achieve operational excellence.

- Process Enhancement: Identify opportunities for process and data enhancements, contributing to continuous improvement.

- Documentation Maintenance: Create and maintain Standard Operating Procedures (SOPs), job aides, and other training materials as required.

To be eligible for this role you will require:

- To succeed in this role, you should possess the following qualifications and experience.

- Workday Expertise: Minimum 4 years of experience with Workday, preferably in international, multi-cultural organizations.

- Collaboration Skills: Strong collaboration skills with the ability to interact with stakeholders at all organizational levels to derive value from HC information.

- HC Process Understanding: Business understanding of HC processes from end-to-end.

- Change Management: Experience with change management processes.

- Customer Service: Service-minded with a focus on delivering excellent customer service.

- Matrix Organization Experience: Experience in complex (matrix) organizations.

- Innovative Approach: Innovative and problem-solving approach to tasks.

- Adaptability: Comfortable working in a fast-paced environment with a sense of urgency.

- Professionalism: Proactive, professional, and enthusiastic working style with a clear focus on achievability and value creation.

- Communication Skills: High proficiency in communication, both written and oral. Fluency in English is a requirement.