Consultant/Senior Consultant - Product/Business Analysis - Loan Servicing Domain

We are hiring for our leading BPO Client in Chennai

Job levels - Consultant / Senior Consultant

Location - Chennai

Shifts - Rotational Shifts

Loan Servicing

Job Description:

Primary Responsibilities:

- Gather the requirements from the end users

- Write user stories and confirm the understanding with the developers.

- Write functional specifications and ensure proper documentation of requirements and process mapping.

- Document business rules, feasibility studies, and impact analysis

- Coordinate with multiple Technical teams, Infrastructure and testing teams to deliver the projects

- Assist to prepare technical deliveries and support implementation by integration teams.

- Work with developers on system development and unit testing.

- Work with the testing team to conduct system integration testing to ensure quality of delivery.

- Support UAT (reproduce issues, monitoring, fixing with the team)

Qualification and Experience:

- Master's Degree in Management or Bachelor's degree and equivalent experience required

- 3+ years of overall experience in Product Management in Loan Servicing

- Highly analytical, able to investigate, troubleshoot and determine issues at root cause

- Excellent communication skills, able to engage with end users and stakeholders at various levels

- Good understanding of project lifecycle and experience in functional and technical specification

- Good understanding and previous exposure to instrument referential systems

Behavioral Skills:

- Should be very effective in written and oral communication

- Should be results driven

- Should be creative, client focused and innovative