Consultant/Senior Consultant/Manager - HR Service Delivery

Role/Job Description:

Collaborate with project teams and client stakeholders in a virtual environment to support project delivery

Participate in client discussions / process design workshops to gather requirements (e.g. process / shared services / vendor / technology) and design appropriate solutions (e.g. process maps / org sizing / org design / benchmarking / vendor or technology strategy)

Support testing activities including creation of test cases, mining test data, executing test cases and defect tracking (Testing could involve testing of processes / documentation / systems)

Support deployment activities including involvement in local design workshops, implementation and hyper care related activities

Contribute to practice building and other internal practice initiatives

Gather information through research and conduct analysis

Derive insights and develop client recommendations

Collaborate with subject matter experts to design client solutions.

Communicate and present to external and internal client as required

May require short term (up to 3 months) to medium term (4 - 6 months) travel to client location.

Key Skills:

MBA with HR specialization

Strong analytical/problem-solving

Strong interpersonal skills

Excellent written and oral communication

Ability to work in teams and interact across all levels

Ability to deal with ambiguity

Proficiency in MS Office, specifically MS Word and PowerPoint

Willingness to travel internationally for extended duration of time (3 to 6 months)

Demonstrated experience in HR Service Delivery, HR Transformation, HR Shared Services is preferred

Experience:2-12 years of Consulting experience in Human Resources Service Delivery from a reputed consulting firm.