Consultant/Senior Consultant/Manager/Business Consultant - Payments Sector

Responsibilities :

- Identifying and defining problems related to change delivery for the wider business

- Delivering structure and discipline to an unstructured problem

- Using logic, creative and innovative thinking to devise solutions to business challenges

- Implementing solutions and anticipating their impact on the business operations and cultures

- Leading teams to challenge the operating practices and critical thinking around design of business solutions

- Gathering, analyzing and tracking business requirements and translating these into business solutions and structures

- Understanding the Group Strategy, imperatives and vision and translating these into a business models

- Translating the business model into an operating model, considering customers, services, teams and governance

- Understanding the impact of change against the target operating model; testing and refining designs with stakeholders and change audiences

- Challenging existing thinking, generating new and creative ideas

- Engendering an innovative, learning-oriented culture where all employees feel able to contribute new ideas and approaches as well as involving change audiences in generating new ideas

- Willing to experiment, take risks to consider new and untested approaches and learn from the results.

Qualifications, knowledge and capabilities:

- Master's in Business Administration or any equivalent post-graduation degree

- At least 8-12 years of experience working on business consulting / Industry experience within large complex organizations

- Overall financial services industry knowledge with specific functional expertise ideal

- Experience of working closely with Strategy and Planning and the business / function board ideal

- Demonstrated ability to build, maintain and navigate the organization using formal / informal networking skills

- Experience in managing others and directing work efforts to achieve objectives effectively and efficiently

- Demonstrated experience with organizational change and business transformation, proficiency in Change

- Confidence to challenge - advising and a willingness to speak up when it counts

- Strong intellect, but not academic in their approach

- Excellent verbal and written communication skills and some experience in face-to-face presentation

- Problem solving and analysis skills

Knowledge and capabilities:

- Be knowledgeable about HSBC's environment including: Organization structures; HSBC business drivers; Group and businesses' strategy; Acquisitions and mergers; Processes; Systems and Current state vs. Target state

- Be knowledgeable of the external environment including: Main banking competitors; Innovation & Technologies; Regulatory environment; Key events in world / local news that could impact HSBC; Global economy

- Have the knowledge and expertise to design solutions that must comply with applicable legal and regulatory requirements - albeit that inherent in the role is the requirement to challenge our interpretation of these requirements to ensure that we take a commercial approach to their implementation

- Have a good working knowledge and relationships with one or more areas within the lines of business the Senior Business Consultant is aligned

- Be able to demonstrate strong business knowledge and sound business sense

- Demonstrate effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business

- Strong understanding of banking and financial services sector.

Mind-set:

- A drive to create an impact and deliver results

- Willingness to work collaboratively in teams across geographies

- Curiosity to learn and apply new concepts, especially in the domain of emerging technologies