Consultant - Pre Sales - International BPO

Employer - Leading International BPO

Job Role - Presales Consultant

Job Location - Pune

Job Responsibilities:-

- Respond to RFP/RFIs for Industry specific and contact center opportunities in Utilities, Telecom for UK, US and AUS

- Architect customized transformational BPO solutions for new and existing client engagements. This will entail responding to RFX capability questions, solution architecting and creating compelling value proposition for clients and providing inputs to effectively price service provision.

- Good understanding of Industry and Industry specific best practices and familiarity with technologies e.g. SAP ISU, Digital, Automation.

- Good proposal writing skills and deep knowledge of Industry specific practices enabling operations.

- Good understanding of automation and self-serve strategies, exposure to building Digital/Multichannel/Omni-channel solutions.

- Ability to conceptualize and lead the solution and transformation thinking.

- Leverage extensive industry research gathered for effective solution to create solutions based on the client / industry specific problem or challenges

- Extensive interaction with sales, business users, senior management and IT.

- Ensure timely drafting and delivery of solutions and bids.

- Travel to global locations to present solutions and propositions and discovery sessions.

- Develop practice capability through disruptive solutions and offerings.

Experience Required -

Overall 5 -10 years of work experience with the recent relevant experience of 2-3 years in Solutions, Presales, Transformation and Quality teams in Utilities, Telecom, e-retail domains.

If interested, please share your CV and fill details:-

1. Current CTC
2. Expected CTC
3. Current Employer
4. Current Location
5. Ok for Pune Location-Yes /No

Saket
Phenom Placement