Consultant/Manager/Senior Manager/Associate Director - Digital Customer - IT Firm

Urgent opening for Digital Customer (only female) with Leading IT Client (3-16 yrs)

We have urgent opening Digital Customer (Digital Front).

Company- Leading IT Client

Position- Consultant, Manager, Sr. Manager/ Associate director

Location- Bangalore, Mumbai & Gurgaon

Education qualification: Tier1 MBA Graduates only

Exp - 4- 16

JOB description

Role specification:

- Should be a business Practioner.

- Should have experience working on a B2B platform experience

Roles & Responsibility :

- Strategize manage and integrate store web social and mobile retail channels.

- Suggest and operate digital commerce operations and evaluate and deliver digital commerce technologies Strategize and identify digital and customer strategies for omni-channel commerce initiatives

- Recommend and manage integration of customer facing functions across channels: store technologies loyalty call center content and digital marketing operations with e-commerce

- Operationalize omni-channel strategies and conduct pilots where appropriate

- Deep understanding of the evolving digital world on both the demand and supply side

- Blend of digital commerce marketing and customer support experience

- Digital commerce experience - B2B or B2T or B2C commerce i.e. marketplaces and direct-to-consumer models Channel integration

- Merchandising order management fulfillment

- Understanding or at least a working knowledge of e-commerce technologies tools and platforms

- Excellent communication skills